Return & Refund Policy

Effective Date: [Insert Date]

Due to the intimate and personal nature of adult novelty products, we maintain a strict health and safety policy regarding returns and exchanges.

1General Hygiene and Non-Returnable Items

Final Sale: For health, safety, and hygiene reasons, all products that have been opened, unsealed, or used cannot be returned or exchanged. Once the factory seal or packaging is broken, the item is considered final sale.

2Eligible Returns (Unopened and Unused Items)

You may request a return or exchange for items that are completely unopened, unused, and in their original factory-sealed packaging within [e.g., 7 or 14 days] of delivery.

Customers are responsible for return shipping costs unless the item arrived damaged or defective due to our error.

3Defective or Damaged Products

If you receive a product that is defective, malfunctioning, or damaged upon arrival, please contact us within [e.g., 48 hours] of delivery at [Your Email Address].

4Refund Processing

Approved refunds will be processed back to your original method of payment within [e.g., 5 to 7 business days] after we inspect the returned item.

We handle every return with discretion. Your order history and product details are never shared beyond what's needed to process your refund.